Lucky North® Rewards at Catawba Two Kings Casino

Your key to more rewards is here!

Join Lucky North® Rewards to access more benefits for playing than ever before when you play at Catawba Two Kings Casino. In addition to being eligible for great promotions, every time you play with your Lucky North® Rewards card you earn points towards food, drink, merchandise and more. You also earn towards unlocking additional extraordinary benefits and experiences that only Lucky North® Rewards can provide.

Couple smiling while playing the slot machine

Exciting Lucky North® Rewards Features

It’s easier than ever to earn status!

– 750 points for Emerald
– 7,500 points for Sapphire
– 30,000 points for Diamond
– 75,000 points for Black Diamond

– Exclusive partner benefits with the 1-800-Flowers family of brands.
– New Hertz® partner benefits offering 20% off car rental rates.
– More partner benefits to be unlocked throughout the year, including local partners.
– Additional Delaware North Travel Destinations benefits.

Couple smiling while playing the slot machine

Earning & Redeeming Points

Slots – $10 play = 1 point
Electronic Table Games (ETGs) – $25 play = 1 point
Table Games – To earn points on live table games, hand your Lucky North® Rewards card to an employee of Catawba Two Kings Casino and wait for the acknowledgement before placing your bet. Points are earned based on time played, game type, and average bet.

Beyond the tier benefits of your Lucky North® Rewards membership, you can redeem your Lucky North® Rewards points any way you want.

Point Redemption – 100 points = $1 value. Points may be redeemed for food, nonalcoholic beverages and cigarettes

Download our Two Kings app today to easily track your points, current tier, available offers and more!

Tier Benefits

Lucky North® Rewards members earn points as they play. New members start at the Ruby tier. As you reach designated earned point thresholds within a calendar year, you will attain new tier status and increased benefits. Once you reach a new tier threshold, you will enjoy those benefits immediately and for the following calendar year.

Lucky North Rewards player card - Ruby Tier

RUBY

Upon joining the club through 749 points

Lucky North Rewards player card - Ruby Tier

EMERALD

750 – 7,499 points

Lucky North Rewards player card - Ruby Tier

SAPPHIRE

7,500 – 29,999 points

Lucky North Rewards player card - Ruby Tier

DIAMOND

30,000 – 74,999 points

Lucky North Rewards player card - Ruby Tier

BLACK DIAMOND

75,000+ points


Ruby Emerald Sapphire Diamond Black Diamond
Gaming
Eligible for Promotions, Drawings and Events
Eligible for Promotions, Drawings and Events Ruby Tier Benefit Emerald Tier Benefit Sapphire Tier Benefit Diamond Tier Benefit Black Diamond Tier Benefit
Earn Lucky North® Rewards points for your play at Two Kings
Earn Lucky North® Rewards points for your play at Two Kings Ruby Tier Benefit Emerald Tier Benefit Sapphire Tier Benefit Diamond Tier Benefit Black Diamond Tier Benefit
Exclusive email promotions and offers
Exclusive email promotions and offers Ruby Tier Benefit Emerald Tier Benefit Sapphire Tier Benefit Diamond Tier Benefit Black Diamond Tier Benefit
Exclusive Birthday Offer
Exclusive Birthday Offer
Tier match status from Delaware North Gaming properties1
Tier match status from Delaware North Gaming properties1
Waived cash advance fees at Casino Cage
Waived cash advance fees at Casino Cage
Priority slot service & jackpot response at game
Priority slot service & jackpot response at game
Complimentary limited-edition gifts
Complimentary limited-edition gifts
Dining
Redeem Lucky North® Rewards points at all food outlets
Redeem Lucky North® Rewards points at all food outlets
Priority Cocktail Server response
Priority Cocktail Server response
Amenities
Redeem Lucky North® Rewards points for cigarettes
Redeem Lucky North® Rewards points for cigarettes
Dedicated Casino Host
Dedicated Casino Host
Complimentary round of golf (quarterly) Quarterly round of golf for two
Complimentary round of golf (quarterly) Quarterly round of golf for two
Destination Travel Benefits (all based on availability)
Lucky North® Rewards Destinations Benefits
Lucky North® Rewards Destinations Benefits
15% discount at Lucky North® Rewards Destinations ^ (use code LUCKYME)
15% discount at Lucky North® Rewards Destinations ^ (use code LUCKYME)
Two (2) free nights annually at Lucky North® Rewards Destinations #
Two (2) free nights annually at Lucky North® Rewards Destinations #
Four (4) free nights annually at Lucky North® Rewards Destinations #
Four (4) free nights annually at Lucky North® Rewards Destinations #
Six (6) free nights annually at Lucky North® Rewards Destinations #
Six (6) free nights annually at Lucky North® Rewards Destinations #
Kennedy Space Center Visitor Complex Benefits
Kennedy Space Center Visitor Complex Benefits
$7 discount on Kennedy Space Center one-day admission tickets purchased here ^^ (use code LUCKY7)
$7 discount on Kennedy Space Center one-day admission tickets purchased here ^^ (use code LUCKY7)
Two (2) Complimentary One-Day Admission Tickets #
Two (2) Complimentary One-Day Admission Tickets #
Four (4) Complimentary One-Day Admission Tickets #
Four (4) Complimentary One-Day Admission Tickets #
One (1) Kennedy Space Center Explore & Stay Package annually # One-night stay at Courtyard Marriott Titusville & two 1-day KSC admission tickets
One (1) Kennedy Space Center Explore & Stay Package annually # One-night stay at Courtyard Marriott Titusville & two 1-day KSC admission tickets
 

Bonus points do not count toward your point total for reaching tiers. Tier benefit earning period is January 1 through December 31. Status earned is valid subsequent earning period. Additional terms and conditions may apply. 1 Must show valid ID and Lucky North® Rewards card from enrollment property. Tier match expires at end of earning period. Locations include Southland Casino Hotel (West Memphis, AR) Gate City Casino (Nashua, NH), Wheeling Island Hotel-Casino-Racetrack (Wheeling, WV), Mardi Gras Casino & Resort (Cross Lanes, WV), Hamburg Gaming (Hamburg, NY), Finger Lakes Gaming & Racetrack (Farmington, NY), and Daytona Beach and Orange City Racing & Card Clubs (Daytona Beach, FL / Orange City, FL).

Destinations Restrictions: Based on availability. ^ Book via applicable method listed here. Room types and rates are subject to availability at time of booking and multiple night stays may be required. Offer not valid on bookings of more than five rooms. Applicable to new bookings only and cannot be combined with any other promotion, package or discount. ^^ Must be purchased in advance online at kennedyspacecenter.com. # See assigned host or Lucky North® Rewards desk to coordinate booking. Visit luckynorthrewards.com for more information. Accommodations subject to availability and blackout periods. Stays per earning period. Terms and conditions apply. Subject to change without notice. Blackout dates and cancellation policies apply. Offer does not include Tenaya at Yosemite cabins or Geneva-On-The-Lake cottages.

Frequently Asked Questions

How do I earn points?

You earn points every time you play slots, electronic table games and traditional table games.

To earn points on live table games, hand your Lucky North® Rewards card to a Two Kings team member before playing. Always use your Lucky North® Rewards card to ensure your play is properly credited to your account to receive the benefits for your play!

Do you have a list of your slot machines?

With over 1,130 slot machines that change frequently, we do not maintain a current list of our machines. For help locating your favorite machine, press the service button or ask any Catawba Two Kings Team member for assistance.

Do you offer Electronic Table Games?

Yes, we offer 34 electronic table games.

Do you offer Video Poker?

Yes, we offer 34 video poker games, including Pot O’ Gold.

Do you offer Live Table Games?

Yes, currently we offer Blackjack, Craps, Roulette, Baccarat and Ultimate Texas Hold’Em®.

Is there a High Limit Room?

Yes, our High Limit Room is across from the Lucky North® Rewards desk and features over 100 high-limit machines.

Where can I access my Win/Loss statement?

  • In person: Fill out a Win Loss/W2G request form at the players club.
  • By phone: Call and verify your personal information. Your statement will be prepared for pickup or mailed to the address on file upon request. Patrons can call in, verify Driver’s License number, and have a Win Loss/W2G either prepared for pickup or mailed out to the address on file.
  • Online: Visit the Catawba Two Kings Casino Lucky North® Rewards Account Portal – Win/Loss. Enter your player ID# and Pin#. The Win Loss statement will be emailed to the address on file. Note: Pin changes must be made in person.

Is smoking permitted?

Catawba Two Kings Casino is a smoke-free facility. Smoking is allowed only in designated areas located 20 feet outside the building at one of the two designated smoking areas.

What are valid forms of ID that can be accepted?

You must be 21 or older to enter. Accepted IDs include:

  • Driver’s License
  • State ID Card (With Photo)
  • Military ID
  • Passport
  • Foreign Passports
  • Consulate Cards

What are your tier levels?

Our tier levels are based on a year-long earning period from January 1 to December 31.

  • Ruby: (0–749 pts)
  • Emerald: (750–7,499 pts)
  • Sapphire: (7500–29,999 pts)
  • Diamond: (30,000–74,999 pts)
  • Black Diamond: (75,000+ pts)

How do I contact a Host?

To qualify for host services and comped stays, players typically meet one of more of the following criteria:

  • History of high-level table or slot play
  • Black Diamond tier status — other tiers may be eligible upon review

Once assigned, your host will reach out to provide benefits which may include the following:

  • Custom offers and promotions
  • Complimentary hotel stays
  • Event invitations (concerts, comedy shows, football/basketball games)
  • Exclusive offers
  • Comped food and non-alcoholic beverages

Note: Host services and offers are based on play and are not guaranteed. Management Reserves All Rights.

Can I self-exclude?

Yes, patrons seeking help with problem gambling can contact the National Council of Problem Gambling at +1 (800) 426–2537.

Self-Exclusion requests can be made:

  • On Property: Please see any team member for assistance.
  • By Mail: Contact our Security department by phone: (704) 750-7755.

How do I appeal to my self-exclusion?

  • One–Year Exclusion: Appeals must be submitted within the first 6 months of your exclusion.
  • Lifetime Exclusions: Appeals can only be submitted after 5 years.

All appeals must be submitted in writing to:

Catawba Nation Gaming Commission
502 W. King Street Suite 210 Kings Mountain, NC 28086

Do you offer Sports Betting?

Yes, we have 18 kiosks in the Sportsbook room and 8 kiosks on the gaming floor. Our Sports Betting Kiosks are open 24/7 and accept:

  • Cash
  • Sportsbook cash vouchers
  • Winning sportsbook wagers (up to $500)

Note: Mobile sports betting is not currently available. Sports wagers and redemptions may also be placed at the cashier’s cage between 10am–1am.

Is there food on site?

Do you have a bar?

Yes. Catawba Two Kings Casino features Toads Table, which offers an 18-seat bar for our guests.

Note: Alcoholic beverages are served in accordance with the North Carolina ABC Alcohol laws.

How do I file a dispute?

If you have a concern or disagreement involving a wager or gaming transaction that was not resolved while you were on site, you may file a dispute by speaking with any Catawba Two Kings team member and request a Patron Dispute Form.

We encourage patrons to report disputes as soon as possible, but no later than 7 days after the incident to ensure all relevant details and evidence can be properly documented.

Lucky North® Rewards Terms & Conditions

  • By participating in Lucky North® Rewards, participants agree to be bound by these rules and regulations.
  • Membership in Lucky North® Rewards is free.
  • Only individual accounts may be opened.
  • Participants in Lucky North® Rewards must be 21 years of age or older, and must present a valid government-issued photo identification to receive a Lucky North® Rewards membership.
  • Lucky North® Rewards Card benefits and rewards are available only to the individual listed on the account (the “Member”).
  • The Member agrees that Catawba Two Kings Casino will have the unconditional and unrestricted use of the Member’s name and likeness for promotional and advertising purposes without compensation, consideration, notice, review or further consent. All decisions regarding the interpretation of Lucky North® Rewards rules, eligibility requirements, reward point accumulations, and other aspects of the Program lie solely within the discretion of Catawba Two Kings Casino, whose decisions are final and binding.
  • Catawba Two Kings Casino reserves the right to modify or cancel the Lucky North® Rewards Program at any time, for any reason, subject to any applicable regulatory approval.
  • Catawba Two Kings Casino also reserves the right in its sole discretion to deny anyone application for membership, and to terminate anyone’s membership in Lucky North® Rewards at any time, without recourse.
  • Anyone who has been excluded from Catawba Two Kings Casino, whether through a government program, at their own request, at the discretion Catawba Two Kings Casino or otherwise is not eligible to participate in Lucky North® Rewards.
  • Any Member who fails or refuses to comply with the rules and requirements of Lucky North® Rewards, who misuses his or her Lucky North® Rewards Card, or who engages in fraud, misrepresentation or improper conduct as determined by Catawba Two Kings Casino, is subject to the revocation of his or her Lucky North® Rewards Card, the forfeiture of his or her reward points, and termination of membership in Lucky North® Rewards. Alternatively, in lieu of termination of membership, Catawba Two Kings Casino may in its sole discretion deduct rewards points from a Member’s account and/or demote any participant’s account status, but otherwise permit that person to remain a Member of Lucky North® Rewards.
  • Catawba Two Kings Casino may suspend membership benefits of participants who have been issued credit and are in default of repayment of that credit, who have had one or more checks cashed and returned for non-payment, or for other forms of delinquent indebtedness owed to Catawba Two Kings Casino. When the suspended participant brings all payments owed by him or her to Catawba Two Kings Casino current, Catawba Two Kings Casino may reinstate the participants’ membership benefits and reward points. The decision of whether such participant will be reinstated to membership status and his or her reward points will be restored is at sole discretion of Catawba Two Kings Casino.
  • Lucky North® Rewards is not available where prohibited by law or regulation.
  • The Member agrees to receive a one-time SMS text message, in which the Member can opt-in to receive text message notifications about casino promotions. Standard text message and data rates may apply. Catawba Two Kings Casino is not responsible for any fees charged by the Member’s phone provider.
  • A Member may not allow any other person to use his or her Lucky North® Rewards Card. Lucky North® Rewards accounts are not transferable, and they remain the property of Catawba Two Kings Casino. Lucky North® Rewards Cards must be immediately returned at Catawba Two Kings Casino’s request.
  • Each Member is responsible for selecting a Personal Identification Number (“PIN”) for his or her account and must keep this information confidential and secure. Each Member is solely responsible for any activity on his or her account when the account is accessed by using the Member’s PIN.
  • The Member is also solely responsible for the loss or theft of his or her Lucky North® Rewards Card, and reward points will not be restored by Catawba Two Kings Casino.
  • Lucky North® Rewards Card is used to track gaming play and accumulate reward points by the Member for his or her personal account only. Reward points have no cash value, and reward point balances are not transferable under any circumstances, including upon death and divorce.
  • Reward points can be accumulated and redeemed only at Catawba Two Kings Casino. It is the responsibility of the Member to ensure that his or her Lucky North® Rewards Card is inserted properly into the gaming machine when used to play electronic games and slots, and that the Lucky North® Rewards Card is recognized by an employee of Catawba Two Kings Casino before the Member seeks to accumulate reward points for any other activity that does not involve the use of a gaming machine.
  • It is the responsibility of the Member to ensure that his or her account is properly credited prior to leaving a gaming machine, other gaming station, or a self-service terminal. Failure to do so will result in the Member’s loss of the reward points that would otherwise have been received.
  • Catawba Two Kings Casino uses reasonable efforts to track a Member’s average wager and length of play. However, as a condition of receiving reward points for activities not related to gaming machine play, the Member agrees that such reward points are granted based on the personal observation of Catawba Two Kings Casino, which may be subject to error. The determination of Catawba Two Kings Casino as to the amount of reward points to be credited to the Member’s account under such circumstances will be final and binding.
  • Reward points will not be earned in connection with tournament play or any “free play” (including free play coupons, vouchers, promotional chips or free play downloaded to gaming machines), unless expressly indicated by Catawba Two Kings Casino to the contrary.
  • All reward points earned by a Member with respect to his or her Lucky North® Rewards Card are subject to review and verification. Catawba Two Kings Casino reserves the right, at its discretion, to adjust a Member’s Lucky North® Rewards account status due to computer error, machine malfunction, operator error, fraud or other misuse of his or her Lucky North® Rewards Card.
  • Lucky North® Rewards members may be placed in one (1) of five (5) tiers according to points earned on Lucky North® Rewards Card within the designated review periods. The review period will be a calendar year: January 1 through December 31.
  • Additionally, should a Lucky North® Rewards Member reach the point threshold within either review period, he or she will be automatically upgraded to said tier within twenty-four (24) hours and will be eligible for all benefits within that tier and will remain in said tier for the following calendar year evaluation period in which the Member must earn the qualifying points to remain in the upgraded tier.
  • Reward point balances will expire from accounts following six (6) consecutive months of inactivity. Activity is defined as play being recorded on the account.
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